Privacy Policy

Information We Collect

Depending on how you interact with Sanlinkin, we may collect information that you voluntarily provide to us or information generated when you use our website and services.

Information you provide

• Name and contact person information.
• Email address.
• Telephone or mobile number.
• Company or organization name.
• Project requirements and business information.
• Information submitted through contact, quotation or enquiry forms.
• Information required to provide an agreed technology service.

Technical information

Our website or hosting infrastructure may automatically receive certain technical information, such as IP address, browser type, device information, operating system, referring pages and general website usage information.

How We Use Information

Information may be used for legitimate business and operational purposes, including:

Business Communications

When you contact Sanlinkin, we may use the information you provide to respond to your enquiry, discuss requirements, provide quotations, deliver services or provide customer support.

We may communicate with you by email, telephone, messaging or other communication methods that are appropriate for the business relationship.

Where permitted and appropriate, we may also send service-related updates, project communications or other information relevant to an existing business relationship.

Cookies & Website Technologies

Sanlinkin may use cookies, sessions, local storage, analytics technologies or similar mechanisms to support website functionality, security, performance and user experience.

Cookies may help us understand general website usage and remember certain preferences or technical information.

You can generally manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of a website.

Data Security

Sanlinkin takes reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure or destruction.

Depending on the service and technical environment, security measures may include authentication controls, access restrictions, secure connections, backups, monitoring and appropriate server security practices.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Information Sharing

Sanlinkin does not generally sell personal information to third parties.

Information may be shared where reasonably necessary to operate our business, provide requested services, comply with legal obligations or protect our systems and rights.

This may include sharing information with:

• Hosting and infrastructure providers.
• Email and communication service providers.
• Technology or software service providers.
• Professional advisors where appropriate.
• Government, regulatory or law-enforcement authorities where legally required.

Third-Party Services & Links

Our website or services may contain links to websites, applications, APIs or services operated by third parties.

Third-party services operate under their own privacy policies and terms. Sanlinkin is not responsible for the privacy practices or content of independent third-party websites and services.

We recommend reviewing the applicable privacy policy of any third-party service before providing personal information to it.

Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, enforce agreements or comply with legal and regulatory obligations.

The appropriate retention period may depend on the type of information, the nature of the business relationship and applicable legal requirements.

Your Rights

Depending on applicable law and the circumstances, you may have rights relating to your personal information.

• Request information about personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion where legally applicable.
• Raise concerns about how information is being handled.
• Withdraw certain communications preferences.

Requests may be subject to identity verification, legal requirements and other applicable limitations.

Children's Privacy

Our website and professional IT services are primarily intended for businesses, organizations and individuals seeking technology solutions.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that the matter can be reviewed.

Changes to This Privacy Policy

Sanlinkin may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or legal requirements.

When changes are made, the revised policy will be published on this page and the "Last updated" date will be updated accordingly.

We encourage visitors and customers to review this page periodically for the latest information about our privacy practices.

Contact Us About Privacy

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact Sanlinkin.